Polityka wysyłki
Shipping Policy
At cool-shitz.com we aim to deliver your order as quickly and safely as possible. Please read the information below regarding shipping times, processing, and delivery.
Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Please note:
- Orders are not shipped or delivered on weekends or public holidays.
- During high-demand periods (sales, holidays, viral products), processing times may be slightly extended.
Estimated Delivery Times
Estimated shipping times may vary depending on your location and product availability.
Standard International Shipping
- Europe: 5-14 business days
- United States & Canada: 7-16 business days
- Other countries: 7-21 business days
Delivery estimates are not guaranteed and may occasionally be affected by:
- customs clearance,
- carrier delays,
- weather conditions,
- local postal service disruptions.
Shipping Costs
Shipping costs are calculated at checkout based on:
- destination country,
- order weight/size,
- selected shipping method.
From time to time, we may offer:
- free shipping promotions,
- discounted shipping on selected products.
Order Tracking
Once your order has been shipped, you will receive:
- a shipping confirmation email,
- tracking information (if available).
Please allow up to 72 hours for tracking updates to appear in the carrier system.
Customs, Duties & Taxes
International orders may be subject to:
- customs duties,
- import taxes,
- local handling fees.
These charges are the responsibility of the customer and are determined by your local customs authority.
We are not responsible for delays caused by customs processing.
Incorrect Address Information
Please ensure that your shipping address is correct before placing your order.
We are not responsible for:
- lost packages caused by incorrect address information,
- failed deliveries due to customer error.
If you notice a mistake, contact us immediately at:
Lost, Delayed or Damaged Packages
If your package arrives damaged, delayed excessively, or appears lost in transit, please contact us as soon as possible with:
- your order number,
- photos (if applicable),
- a description of the issue.
We will do our best to assist you and work with the shipping carrier to resolve the situation.
Split Shipments
Some orders may arrive in separate packages depending on:
- warehouse availability,
- supplier locations,
- product type.
You will not be charged additional shipping fees for split shipments.
Contact
If you have any questions regarding shipping, feel free to contact us:
Thank you for shopping with cool-shitz.com 💚